FREQUENTLY ASKED QUESTIONS
Q - When am I officially registered?
A - Provided your chosen camp session is not sold out, your camper is officially registered when we receive your application and deposit payment of $200. If you mail your deposit your son is registered when your check clears. You will receive a confirmation notice via email when you complete your registration.
Q - I forgot to send in my balance, is my child still registered and should I send a check or bring it with me to camp?
A - Your son is still registered, provided the online deposit payment was successful or your mailed check cleared. Balance payments are due 30 days prior to camp. If you forgot to pay your balance on time, login to your account and pay it as soon as possible. If you are mailing a check, please mail it at least two weeks before camp to allow for delivery and processing. Mail checks to: The Lacrosse Academy, 209 East Elm St., Granville, OH 43023
Q – Will I receive any confirmation after my final payment is made?
A – If you pay your balance online you will receive a confirmation email of your payment. If you mail a payment you will not receive any confirmation, but you will see it reflected in your account balance, which you can check by logging on to your account at our website. We will email more detailed information about preparing for and arriving at each session to parents 1 month to 2 weeks prior to camp.
Q – I have learned that camp is sold out. Is there a waiting list?
A – First, call to confirm that the camp session is full. We will try to update the website and our phone message to reflect a camp’s enrollment status. Camps have filled up early the past few years and few names come off the waiting list. For this reason, register early. When a camp is full the waiting list is established on a first-come basis according to the date you ask to be added to the wait list. Please email info@thelacrosseacademy.com to be added. If your son is accepted off the waiting list, you will be notified immediately.
Q – The application says that my $200 deposit is non-refundable. What if my son can’t attend after all?
A- If your son can not attend for a medical reason, verified by a physician, $150 of the initial deposit may be refunded. The remaining $50 is a non-refundable administration fee. Please contact us immediately if your son is injured and cannot attend so that we may take someone off the waiting list.
Q – What should I know about the Medical Information form and Waiver of Liability?
A - The Medial Information form and Waiver of Liability are completed during online registration. All insurance information must be current. If you need to make changes you will need to print and complete a hard copy and bring it to camp or e-mail it to ashlin@thelacrosseacademy.com.
Q - What happens if a session is cancelled due to bad weather?
Producing quality lacrosse instructional programs is our top priority, however, bad weather can make the game dangerous. We aim to meet and play rain or shine but, in the rare instance of a thunderstorm or lightning during or prior to an outdoor session, The Lacrosse Academy does reserve the right to cancel activities during or in advance of a session if the conditions are unsuitable or dangerous for normal lacrosse play. If more than half of an entire camp is cancelled due to weather, then half the tuition will be refunded to all registrants. If less than half of a program is cancelled then no refund will be issued.